Click on any of the headings below and then on any of the individual questions to find the answers you are looking for…

About Beyond Business Success

[spoiler style=”2″ title=”Who is behind Beyond Business Success?”] Dear Friend,

Do you procrastinate and underachieve in business and in your life?

Contact us regarding our Coaching packages, the value of working with us will far outweigh the cost!

Here’s to your success!
[/spoiler] [spoiler style=”2″ title=”Can I ever communicate with a real person or pick up the phone and call someone?”] Contact Us:

Beyond Business Success
PO Box 2545
Regent West, Vic 3072
Australia
ph. 61 3 9001 8486 (office)
email: info@beyondbusinesssuccess.com.au
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General Membership

[spoiler style=”2″ title=”Do I have to be a member to access all the content of this site?”]

Non-members will be able to view all of the content on the Beyond Business Success site. However, in order to download specific content items, benefit from the affiliate program and create your own profile on this site, you will need to become a member.

To register now for your 21-day test drive for just $1, please click the link below:

Register Now
[/spoiler] [spoiler style=”2″ title=”What do I receive for my $1 test drive of the Beyond Business Success?”]

Your $1 test drive will give you access to everything on the Beyond Business Success site. As a member you will be able to download content, benefit from the affiliate program and create your own profile on this site.

To see the full list of benefits of the Beyond Business Success or to register now for your 21-day test drive for just $1, please click the link below:

Learn All The Details
[/spoiler] [spoiler style=”2″ title=”Can I still join if I live in a country outside Australia?”]

Yes you definitely can. The beauty of the Beyond Business Success website is that all the content it contains can be view or downloaded instantly to your personal computer. You can also participate in all other aspects and receive the full benefit of this site no matter where you live in the world.
[/spoiler] [spoiler style=”2″ title=”What happens after the $1 is over?”]

As per the Terms and Conditions and the text that you can read on the registration page, the no-risk 21-day test drive trial will last from the day you register until the 21-days have lapsed. After the trial period is over, your 21-day test drive will convert into a regular monthly membership. The membership investment is $47 per month, but you can cancel at anytime, without penalty.
[/spoiler] [spoiler style=”2″ title=”Is there a limit to the amount of items I can download every month?”]

As there are now hundreds of items on this site, and soon there will be thousands, naturally we need to be protective to ensure members use the site with integrity and do not put excess strain on our servers.

With this in mind, we have created a Fair Use Policy, which states that: A member may view or download to their computer thirty (30) separate items in any given calendar monthly. This amount is deemed as the volume of content that a member can reasonably consume within this specified period of time.

If you unwittingly exceed this amount, your account will be suspending until the date of your next billing period and then it will automatically re-activate.
[/spoiler] [spoiler style=”2″ title=”I have forgotten my user name and/or password how do I log-in?”]

After you have had a failed log-in attempt, text will appear with directions for you to follow in order to have your password reissued. If you have followed these steps to the letter and you are still unable to access the site, please email us with details and we will aim to have the issue resolved by the end of next working day.
[/spoiler] [spoiler style=”2″ title=”Can I share my password or downloaded items with a friend?”]

The Beyond Business Success is designed for your personal use. Passing your details to family, friends or associates will only provide temporary support and may even lead to confusion. Therefore, as per our Terms and Conditions, it is prohibited to pass your username and password to others, and for you to electronically or physically distribute downloaded items to any third party.
[/spoiler] [spoiler style=”2″ title=”Can I cancel my membership of the Beyond Business Success anytime?”]

Unlike other subscription services, which will lock you in for 12 or 24 months, the Beyond Business Success gives you the option to cancel your membership at anytime. However once you have personally experienced the enormous benefits of this service, you’ll discover this site will become as important to you as brushing your teeth.
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Search & Download

[spoiler style=”2″ title=”How to I search for an item within the Beyond Business Success?”]

As you will see, at the top of the right-hand-side panel, there is a fast and convenient method to search for any item available on this site. It uses a drop-down menu, so all you need to do is select what you are looking for, then click the “Search” button. From there, all matching items will appear with a 75 words description and a further line to fine out more.

Alternatively, in the header of the Beyond Business Success you will find a horizontal navigation bar. One of the items is named “Search”, and once you put your curser over this word, sub-navigation will appear giving you other options and ways to search for content on this site.
[/spoiler] [spoiler style=”2″ title=”What should I do before downloading an item within the Beyond Business Success?”]

Once you have landed on the page of a particular item, you will see a description of exactly what the item is about and you able to read a list of bullet points that outline what you will learn by absorbing that particular item. Underneath these bullets, you may find that other members have written a review or have made comments. We suggest that you read this text first before downloading an item to ensure that you don’t unnecessarily exceed your monthly download limit.
[/spoiler] [spoiler style=”2″ title=”How do I download a Print or text-based item to my computer?”]

Yes, there are three different types of items on this site; Print, Audio and Video.

When it comes to print or text-based documents, if you would like to view or start reading a particular item, you need to click on the “Download” button. Please note: items above 1MB may take up to 1 minute to download (depending on the speed of your internet connection). Alternatively, you may wish to not only download an item to view, but you may instead wish to save the item to your personal computer for future reference.

If you are a PC user, you will need to right-click the download button, and then select the “Save Target As” option. A screen will then pop up asking you where on your computer do you want to save the document.

For Mac users, you can either open the document and then go to File and then Save As, or you can right-click the download button and select “Download Linked File” which will save the item on your desktop and then it can be moved to your desired location.
[/spoiler] [spoiler style=”2″ title=”If I have downloaded a text-based document, am I able to print it?”]

Yes you definitely can. As most of the text-based items are more than 20 pages, we suggest printing via a laser printer, which will be much faster and more cost effective. Of course, if you prefer to read them on your screen, please do so.
[/spoiler] [spoiler style=”2″ title=”What are my options when it comes to downloading an Audio file?”]

When it comes to Audio, you have two options. The first option is to click the “Play” button and the sound will automatically stream from the web. Please note: depending on the speed of your Internet connection, you may need to allow up to 10 seconds for buffering.

The second option you have is to download the entire Audio file to your computer so you can listen to it through a program such as iTunes or Windows Media Player. Once on your computer, you can then transfer the MP3 file to your iPod or preferred MP3 player. Specific steps on how to download an Audio (MP3) file are as follows:

If you are a PC user, you will need to right-click the download button, and then select the “Save Target As” option. A screen will then pop up asking you where on your computer do you want to save the document.

For Mac users, right-click the download button and select “Download Linked File” which will save the item on your desktop and then you can move it to your desired location from there.

Please note: most of the audio files on this site are between 20 and 60 MB in size. This means, depending on the speed of your Internet connection, they may take up to 30 minutes to download. Of course if you use a broadband or ADSL connection, you can expect it to take anywhere between 1 and 5 minutes.
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[spoiler style=”2″ title=”How do I watch the Videos on the Beyond Business Success site?”]

Simply click the “Play” button and allow some time for buffering and then the Video will automatically begin to play. Please note: if you do have a slow Internet connection, there may be some delays during the video while further buffering and loading occurs.
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[spoiler style=”2″ title=”Can I put download items on my website or even sell them to others?”]

All of the items on this site are protected by the copyright of the product creators. As specified in the Terms and Conditions, the items are for personal use and may be stored on your computer. However, if you copy, reproduce, distribute, transmit, broadcast, display, sell or license any item on this site (electronically or otherwise) you are in breach of the rules of this site. Immediate action will be the termination of your membership and fines of up to $100,000 may be enforced.
[/spoiler]

Adding Content

[spoiler style=”2″ title=”Can I add something of my own to the Blog?”]

The Blog on the Beyond Business Success is reserved for the owner of this site. If you have an article, story, anecdote or video that you feel would be appropriate to be displayed on the Blog, please email it to us. If we believe it to be suitable, we will add it to the Blog when the chance arises.
[/spoiler] [spoiler style=”2″ title=”I have an eBook or Audio recording, can I upload it into the Beyond Business Success?”]

In order to protect the value of this site and ensure that the quality of content remains of a high standard, members will not directly be able to add their own content to the Beyond Business Success. If you have an idea or suggestion, please send an email to us, providing as much detail as you possibly can about the item. If we find it to be suitable, we will ask you to email the item to us, or if it is a large audio or video file send it to us by physical mail, and we will endeavour to review it and put it up on the site.
[/spoiler]

Spreading The Word

[spoiler style=”2″ title=”Can I tell others people I know about the Beyond Business Success?”]

Absolutely. Now you can of course simply send people to the Beyond Business Success home page, however the Beyond Business Success is proud to offer an Affiliate program, in which all active members can participate. We believe that it’s the ultimate Win-Win-Win scenario. The people you refer get access to the same extraordinary service, it helps us grow our member base and you receive an ongoing source of income to reward you for the members you have referred.
[/spoiler] [spoiler style=”2″ title=”I am new to Affiliate marketing. In simple terms how does it work?”]

As a member you will be issued with your own affiliate link, encoded with an ID that tracks the link that belongs to you. All you need to do is visit the “Affiliate” section of this site and go to “Promo Tools” to find your link. Then simply add this link to your website or any of your emails. When someone clicks on your link, a tag will be put onto their computer and land on the promotional page of the Beyond Business Success. Then when someone becomes a member you’ll receive 25% (minus our merchant costs) of the persons $47 monthly investment for the lifetime of that membership. Of course, the more people you refer the more income you will make.
[/spoiler] [spoiler style=”2″ title=”I am interested and want to get started. How I can find out more information?”]

Please see the Beyond Business Success Affiliate FAQs section. There you will find even more specific information and everything you need to know about how to effectively market and promote the Beyond Business Success to others.
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Product Ordering

[spoiler style=”2″ title=”Is it safe to order a physical product from this website?”]

Absolutely. Your credit card details are processed securely via 128 bit SSL encryption. We use a payment gateway called Secure Pay, which is one of the largest and most respected in Australia. For single orders, the Beyond Business Success does not store your credit card information.
[/spoiler] [spoiler style=”2″ title=”Will I be sent a receipt as a record of payment?”]

Yes. As soon as your order is placed you will automatically be sent an email, which contains a receipt and confirmation of your payment. We suggest that you speak to an accountant or financial planner within your country to deem whether your purchase is tax deductible.
[/spoiler] [spoiler style=”2″ title=”How long will it take for my product to arrive?”]

Physical products ordered within Australia will be sent on the next working day, so should therefore arrive within 2 to 3 working days. If your item has not arrived within 7 working days, please send us an email and we will get a status report on it for you.
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[spoiler style=”2″ title=”Can I still order if I live outside Australia?”]

Yes you absolutely can. However you will be charged slightly extra for additional postage costs and your item may take up to 2 to 3 weeks to arrive.
[/spoiler]

[spoiler style=”2″ title=”Will I be charged Australian GST tax?”]

All prices on this site are in Australian dollars and include a 10% goods and service tax (GST). Orders shipping outside of Australia do not get charged GST, so it’s about 10% cheaper for you lucky people.
[/spoiler]

[spoiler style=”2″ title=”Will I be charged tax in my country?”]

Every country is different. Some charge tax or duties for orders over a certain value. It’s totally up to you to check what happens in your country. Australians are charged a 10% goods and services tax (GST) which is inclusive in the prices you see on our website. If you are shipping your order outside of Australia, the 10% GST will be removed from your prices.
[/spoiler]

[spoiler style=”2″ title=”I’d like to place a bulk order, can you accommodate large quantities?”]

For orders of 10 or more of a particular item, we are able to offer you a volume discount. This will be on a sliding scale and the price will be based on the number of units you wish to order. If you would like to do this, please send us an email with specific details of what you require and why, and we will get back to you on the next working day.
[/spoiler] [spoiler style=”2″ title=”I am the author or publisher of content that I believe can be added to your site, how do I go about this?”]

If you have ‘digital/downloadable’ content (in the form of eBooks, Audio or Video) that falls squarely in one of the main categories on this site and you are willing to provide it to us both payment and royalty free, please send us an email. In your email, please provide as much detail as available about the content item(s) that you would like to supply and attach the item(s) if possible. If it is a large audio or video file, you can send it to us by physical mail. We will then review the item(s) and if it is suitable we will then get back to you. Please note that we will only accept items that contain 90% content and only 10% promotion/sales.

If on the other hand you have ‘physical’ product (in the form of Books, CDs or DVDs), please send us a sample for review, outlining exactly what it is about and the specific market that it targets. Again, if we believe it would be suitable, we will contact you regarding the next steps to take.
[/spoiler]

Technical

[spoiler style=”2″ title=”I have discovered spelling and grammatical errors on this site. How can these be fixed?”]

Due that the large volume of content on this site, unfortunately there may be some spelling and grammatical errors. It would be of great benefit for us if you can please send an email, letting us know the URL of the page in question and on what line the error occurs. This is will be fixed by our programmers as soon as promised.
[/spoiler] [spoiler style=”2″ title=”I have downloaded a printed document but I can’t seem to open it?”]

All of the print or text-based documents that are on this site have been formatted in an Adobe Reader file (commonly know as a PDF). If you don’t have such a program installed on your computer, you will need to purchase it or download a free version of the program from: www.adobe.com
[/spoiler] [spoiler style=”2″ title=”I have pressed “Play” on a particular Audio/Video item, I have waited some time for buffering and I still can’t hear any sound. What’s wrong?”]

Often some people may be unaware that the sound on their computer has been set on mute or the volume is turned down to a very low level. We recommend that your first action is to check your volume settings on your computer or if you are using external speakers, ensure that they are switched on.

If these steps don’t correct the issue, you may want to try the steps below.

For Mac Users

  1. Open “Applications” > “Utilities” > “Audio MIDI Setup”
  2. Check the properties for “Built In Output”. Make sure it’s set to 44.1 KHz.

For PC Users

  1. Click “Start”.
  2. Select “Run”.
  3. Type: sndvol32
  4. Click “OK”.
  5. Make sure the following are not muted and the volume is up for “Volume Control” and “Wave”.

If you’re still having trouble, check to see if your system meets these requirements for running the video player:

  • Macromedia Flash Player 7.0+ plug-in
  • Windows 2000 or higher with latest updates installed
  • Mac OS X 10.3 or higher
  • Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
  • Broadband connection with 500+ Kbps

Audio and Video on the Beyond Business Success are streamed through an Adobe Flash player. For the best experience, we suggest you install the latest version of Adobe Flash after removing any old versions you’ve installed.
[/spoiler] [spoiler style=”2″ title=”I have tried all of the points above, but the Audio/Video is still not working. What can I do?”]

If you have tried all of the points above, then there may be an issue on our end, such as a particular link has become detached from the download button or the file has become corrupted. Please send us an email and we will endeavour to fix the problem as soon as possible and we will notify once it is working again. With matters such as this we apologise for any inconvenience caused and thank you for letting us know. This way, other members won’t have the same problems with that particular link.
[/spoiler]

Updating My Details

[spoiler style=”2″ title=”As a member, are my personal details safe?”]

All of your personal details are stored on our secure servers, protected by dual passwords. Your contact information can only be accessed by our senior staff. Please note: members of the Beyond Business Success will not be able to see or access any of your contact information.
[/spoiler] [spoiler style=”2″ title=”How do I update my personal and contact details?”]

If you are a member, you can update your contact information at any time by clicking on the “Support” button and then “My Account”. We strongly suggest that you check this area regularly, in order to make sure that you continue to received our regularly email updates and we can contact you by phone or sent physical mail for important announcements. You can also update your payment details in the area.
[/spoiler] [spoiler style=”2″ title=”If I cancel my membership, can I rejoin?”]

If you cancel your membership, you will not be able to re-register for a period of 12 months. This is to prevent people from stopping and starting their membership in an unethical way. To combat this our software will recognise the same user. Should you believe that your case is in need of individual consideration, please send us an email and we will get back to you as soon as possible.
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Other Questions?

[spoiler style=”2″ title=”I’ve read all of the above but still can’t find what I’m are looking for?”]

Please fill out the enquiry box below with your details and one of the Beyond Business Success team will reply to you within the next 24 hours.

How can we help you?
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